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Privacy Policy

C.A.R.E. Processing LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website careloanprocessing.com, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information when you engage with us:

  • Personal Identifiable Information (PII): Name, address, phone number, email, date of birth, Social Security number, and other information required for loan processing.

  • Financial Information: Loan documents, repayment history, income verification, and related financial records.

  • Technical Information: IP address, browser type, device information, and usage data when you visit our website.

  • Communication Information: Records of correspondence with our support team, including phone calls and emails.

2. How We Use Your Information

We use your information to:

  • Provide loan processing, document preparation, and recertification services.

  • Communicate with you regarding your account, updates, and service reminders.

  • Process payments and provide refund guarantees.

  • Improve our services and enhance user experience.

  • Comply with federal and state legal, regulatory, and compliance obligations.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only with:

  • Department of Education and authorized loan servicers for document processing and loan-related activities.

  • Trusted third-party service providers who assist in operations (e.g., payment processors, IT support).

  • Regulatory authorities when required by law or legal proceedings.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal and financial data. However, no system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of certain communications at any time.

To exercise your rights, contact us at customerservice@careloanprocessing.com.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

9. Contact Us

C.A.R.E. Processing LLC
2910 Evans Mill Road, Suite B PMB 1029
Lithonia, Georgia 30038
Email: customerservice@careloanprocessing.com
Phone: 877-663-4929

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